Shipping Policy

Shipping times and rates depend on your location. Shipping period of each product is specified in the respective product pages. If you don't receive the product/s after the lapse of the delivery period, please send an email to admin@gotravelsmart.com and we will revert to you the soonest. 

Taxes and Customs Duties

You, the customer, are responsible for all taxes and duties (including VAT) imposed by your country of residence or by the country where you wanted the product/s shipped.

Go Travel Smart is not responsible for custom clearance charges. Go Travel Smart is also not responsible for any packages held by international customs agencies and it is not the responsibility of Go Travel Smart to make you, the customer, aware of the agencies and their actions. Please check with your country's Customs Office to know about their procedures and the relevant charges.

For example, UK residents might expect a customs charge of at least 20% of the total cost of purchase, Go Travel Smart is not responsible for paying the charge. Your package may arrive at your local post office or delivery center and may be held until pickup and payment is taken care of.

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